Have a Question? Look here
1. What is the best way to keep my shoes looking new?
Regular cleaning and polishing are key to maintaining your shoes. Use our Max White Shoe Whitener for white shoes, and Leather Shoe Cream or Shoe Polish for leather footwear. Finish with a Shoe Shine Sponge for an instant glossy finish.
2. What is the difference between shoe cream and shoe polish?
Shoe cream nourishes and restores leather color while keeping it soft and supple.Shoe polish, on the other hand, enhances shine and provides a protective layer on the shoe surface. For best results, use cream first, then polish.
3. How do I use the Max White Shoe Whitener?
Shake well before use. Apply the whitener evenly on clean, dry shoes using the built-in applicator. Allow it to dry completely for a bright, renewed finish. It’s ideal for canvas, leather, and synthetic white footwear.
4. Can I use shoe cream on all types of shoes?
Shoe cream is best suited for genuine leather shoes. It should not be used on suede, nubuck, or fabric materials. For these, use a product specifically designed for delicate finishes.
5. What does a shoe stretch spray do?
Our Shoe Stretch Spray softens leather fibers, allowing shoes to expand slightly for a more comfortable fit. Simply spray the inside of tight shoes, wear them for a short period, and they’ll adapt to your foot shape.
6. How do I get a quick shine without polishing?
Use our Shoe Shine Sponge. It provides an instant shine and protection layer without the need for brushing or buffing - perfect for busy mornings or travel.
7. How often should I polish my shoes?
For everyday leather shoes, polish them once or twice a week depending on wear. Regular use of Shoe Cream and Polish keeps leather hydrated, prevents cracks, and maintains long-lasting shine.
8. Are these products safe for all colors of leather?
Yes, our products come in a range of neutral and color-specific options to match any leather tone. Neutral creams and polishes can be safely used on any color.
9. Do your products protect shoes from water or stains?
Yes. While Shoe Polish adds a light protective barrier, we recommend following with a waterproofing spray for added resistance to water and dirt.
1. What are shoe protective treatments, and why are they important?
Shoe protective treatments help shield your footwear from water, stains, dirt, and fading. They maintain your shoes’ original look, extend their life, and make cleaning easier.
2. What does the Suede & Nubuck Restorer, Protector & Cleaner Spray do?
This 3-in-1 spray cleans, revitalizes, and protects suede and nubuck shoes. It restores faded colors, removes surface dirt, and creates a waterproof barrier against rain and stains.
3. Can I use the Suede & Nubuck Spray on other materials?
It’s specially formulated for suede and nubuck leather. Avoid using it on smooth leather, patent leather, or fabric shoes - use a product designed for those materials instead.
4. How do I apply the Suede & Nubuck Restorer Spray?
- Brush off dust and dirt.
- Shake the can well.
- Hold about 20cm away and spray evenly over the surface.
Allow to dry naturally and brush gently to restore the nap. Repeat regularly to maintain protection.
5. What is the Rain & Stain Defence Spray used for?
It provides long-lasting protection against water, mud, and stains. Suitable for leather, suede, nubuck, and fabric, it forms an invisible shield that repels moisture while allowing the material to breathe.
6. How often should I use Rain & Stain Defence Spray?
Reapply every 2–3 weeks or after exposure to rain or cleaning. Frequent use ensures continuous protection and keeps your shoes looking new.
7. Is the Rain & Stain Defence Spray suitable for all shoe colors?
Yes, the spray is colorless and non-staining, making it safe for all colors, including white and light-toned shoes.
8. How does the Shoe Stretch Spray work?
The Shoe Stretch Spray softens leather fibers, allowing them to expand naturally. This makes tight shoes more comfortable without damaging the material.
9. How do I use the Shoe Stretch Spray?
Spray the inside of the shoe where it feels tight. Immediately wear the shoes or use a shoe stretcher. The leather will relax and shape itself comfortably to your feet.
10. Can Shoe Stretch Spray be used on synthetic or suede materials?
It’s most effective on genuine leather. It can be used sparingly on suede, but avoid soaking the surface. For synthetic materials, test on a small area first.
11. Will protective sprays change the color or texture of my shoes?
No - all our protective sprays are non-staining and designed to maintain your shoes’ original appearance. Always test on a small, hidden area before full application to ensure compatibility.
12. How long does the protection last?
Under normal wear conditions, the waterproof and stain-resistant layer lasts up to 2–3 weeks. Reapply as needed for continued effectiveness.
13. Can I use multiple protective products together?
Yes, but apply them in the right order:
- Clean and restore (Suede & Nubuck Restorer)
- Stretch if needed (Shoe Stretch Spray)
- Protect (Rain & Stain Defence Spray)
This ensures your shoes are conditioned, comfortable, and fully protected.
1. What products are best for cleaning my shoes?
Our Squeaky Clean range offers everything you need to keep your shoes spotless — from the Trainer & Sneaker Cleaning Kit for a deep clean to Cleaning Wipes for quick touch-ups and Foam Cleaning Formula for easy at-home maintenance.
2. What’s included in the Squeaky Clean Trainer & Sneaker Cleaning Kit?
Each kit contains:
- Foam Cleaning Formula (gentle yet powerful cleanser)
- High-Density Brush (for deep cleaning soles and fabrics)
Microfibre Cleaning Towel (for drying and polishing) It’s everything you need to revive your shoes in one convenient pack.
3. Can I use the Squeaky Clean Kit on all types of shoes?
Yes, it’s suitable for trainers, sneakers, canvas, leather, mesh, and rubber soles. Avoid using on suede or nubuck - for those materials, use our Suede & Nubuck Restorer Spray.
4. How do I use the Foam Cleaning Formula?
- Remove loose dirt with a dry brush.
- Apply the foam directly onto the brush or cloth.
- Gently scrub in circular motions.
Wipe off with a clean towel and allow to air dry.
5. What’s the Foam Cleaning Formula Replacement for?
It’s a refill bottle designed to work with your existing Squeaky Clean Kit. Once you run out of the original cleaner, simply replace it to keep your cleaning routine going without buying the whole kit again.
6. Are Squeaky Clean Wipes safe for all shoe materials?
Yes! They’re safe for most materials including leather, mesh, rubber, vinyl, and canvas. They’re not recommended for suede or nubuck, as those require specialized care.
7. How do the Squeaky Clean Wipes work?
Each wipe is dual-textured - one side lifts dirt and grime, while the other side buffs to a clean finish. They’re pre-moistened and individually wrapped for freshness and convenience.
8. Are the wipes reusable?
No, Squeaky Clean Wipes are single-use for hygiene and best cleaning performance. Dispose of after use. They’re perfect for travel, work, or on-the-go cleaning.
9. Will the cleaning products damage my shoes’ color or finish?
No. All Squeaky Clean products are formulated with non-toxic, color-safe ingredients that remove dirt without fading or discoloring your shoes.
10. Can I use these cleaners on colored soles or mid-soles?
Absolutely. The Foam Cleaning Formula and Wipes are safe for colored midsoles and rubber parts. They'll remove scuffs and stains while keeping the color intact.
11. How often should I clean my trainers or sneakers?
For best results, clean them once a week or after heavy use. Regular cleaning prevents buildup, extends shoe life, and keeps your footwear looking fresh.
1. Why do sneakers and shoes start to smell?
Odours are caused by sweat, bacteria, and moisture trapped inside shoes after long wear. Without proper care, these germs multiply, leading to unpleasant smells. Regular cleaning and deodorising help keep shoes fresh.
2. What’s the best way to remove odour from shoes?
Use a shoe deodoriser such as the Odour Buster Spray for instant freshness, or Deodorant Balls for long-lasting protection. Always let shoes air out after wearing to prevent moisture buildup.
3. How does a shoe deodorising spray work?
Shoe sprays neutralise odour-causing bacteria while leaving behind a clean, refreshing scent. The Odour Buster Spray dries quickly and can be used daily on all types of sneakers, trainers, and casual shoes.
4. What are deodorant balls used for?
Deodorant balls provide continuous odour control by slowly releasing fragrance inside your shoes. They’re perfect for overnight freshness or when storing footwear for longer periods.
5. How long do deodorant balls last?
Each pair typically lasts up to 60 days, depending on usage and shoe moisture levels. Close the balls when not in use to extend their freshness.
6. Can I use sneaker deodorisers on other gear?
Yes! Deodorisers like sprays or balls can also be used in gym bags, lockers, gloves, helmets, and wardrobes - anywhere odour tends to build up.
7. Are shoe deodorisers safe for all materials?
Most deodorisers, including the Odour Buster range, are safe for leather, fabric, mesh, and synthetic materials. Avoid over-spraying delicate suede or silk linings.
8. How often should I deodorise my sneakers?
For best results, use a spray after each wear and leave deodorant balls in overnight. Regular use prevents odours before they start.
9. What’s the difference between cleaning and deodorising shoes?
Cleaning removes visible dirt and stains, while deodorising targets bacteria and smells. For complete care, clean with a Shoe Cleaning Kit first, then use a Deodoriser Spray or Balls to maintain freshness.
10. Do these products replace washing my shoes?
No, deodorisers complement cleaning, not replace it. They keep shoes fresh between washes and extend the time before your next deep clean.
